Testimonials

Kelly Healy - Social Worker at Harrow Children’s Services
Kelly Healy - Social Worker at Harrow Children’s Services

I have been asked to provide a reference for Beam support services, which I am happy to do.

I have been working alongside Beam support since one of my young people started residing in one of the companies care homes in February 2019.

My young person has complex needs. She has emotional dysregulation, problems with behavioural conduct and substance misuse.

My young person experienced a number of placement breakdowns before she was accommodated by Beam services. My young person has now been at Beam for over two years. This is the longest placement my young person has ever had.

My young person has managed to build positive relationships with staff and whilst it has not always been plain sailing, the placement has stuck by the young person and supported her through all her highs and lows.

Her behaviour has definitely improved over time, she is less confrontational; and will contact staff when she is out of placement to let staff know that she is safe.

Staff have a good understanding of the missing person’s procedure and their communication with children services is also very good. I regularly receive email updates and summaries of the young person’s progress in placement; and staff have always attended meetings that I have arranged.

I have enjoyed working with Beam and I thank them for all the support they have provided to my young person over the years, I feel it has made a real difference to her life and provided her with a sense of stability which she had not had before.

Anuta - Social Worker, City of London
Anuta - Social Worker, City of London

We have a number of young people living in Beams supported living houses. The staff are very helpful and took the initiative to support the young people with their appointments and to get settled locally when they arrive. Also, we have found the staff to be responsive and easy to contact.

The young people are provided with their own reasonably sized rooms with access to a TV, fridge, Wi-Fi and Netflix access which helped during the Covid lock down. The rest of the shared areas are nice and well maintained and the kitchens are fully equipped.

Yvonne Neequaye - Senior Social Worker, Leaving Care and UASC Service
Yvonne Neequaye - Senior Social Worker, Leaving Care and UASC Service

I want to acknowledge with you the good work you and your staff have completed with my young person throughout her placement at Beam Support.

My young person has been provided with consistent daily support to encourage her to attend and access, Education, Training, Employment, GP, Dental, Optical and specialist appointments.

I have been particularly impressed with your staff’s ability to go the extra mile even when they are consistently challenged. Your commitment to supporting my young person attain positive outcomes has underpinned the foundation of her care plan.

Beam Support service user who resides in a Semi independent unit without 24 hour staffing
Beam Support service user who resides in a Semi independent unit without 24 hour staffing

My Experience at Beam-Support

Back in March when my Social worker told me that I have to leave my foster family and go to a new place I was heart broken as I have lived with my foster family for almost 8 years. I was so disappointed and couldn’t even sleep properly. But then in May they referred me to Beam Support and located me at Shaftesbury Unit and I have to be honest that was the best and happiest moment of my life.

There is no place like Beam Support. Beam Support is welcoming and safe environment that is perfect for both entertaining guests and just a quiet night of pure relaxation. Beam Support is a place where I find myself feeling safe and loved and the place is big, beautiful and clean. The staff at Beam-Support are supper supportive. They are well trained and their work is up to the mark. The staff has always listen and provided whatever I have asked for. I am glad to be a part of Beam Support family.

At the end I would like to thank all the staff and manager for treating me with the great care and respect.

Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing
Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing

The house is quiet and the workers are good in helping. They encourage you to exercise and eat healthy and how to protect yourself from danger inside the house and be careful outside.

I find the garden of the house is good in size and the bedrooms are large and very comfortable, the Wi-Fi works very well, and the TV I have Netflix and all the entertainment channels and the mattress is good for sleeping and the bathroom is also good.

The kitchen is good and we respect the rules. I have no problem with them at all. I can drink from the tap because it is filtered water. The refrigerator wants some organization, but it works. The sink is good, easy to use, and the towel rail is well heated. Automatic. I have two types of wardrobes. I have two windows in my room, and also the refrigerator. The kitchen things work well. They have a multi-use kitchen-living table. All the guys in the house share the bathroom, the kitchen, and the back garden. They also have an umbrella to protect against the sun and rain, and they have a floor heater that works in winter and their services are excellent. They have about 15 assistants and you have to tell them when you want to be absent and you want to celebrate, you must tell them before that and the treatment is very excellent.

Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing
Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing

I don't know what to say apart from it is a good placement and its supportive.

Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing
Beam Support service user who resides in an 18 plus semi independent unit with 24 hour staffing

Everyone here is exceptionally good to me, everyone here is particularly happy with me and helping me. I am incredibly happy and grateful to be here with Beam support.

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